If you cannot visit any of our stores, due to distance or heavy workload, you can send us your device, via courier, throughout Greece, free of charge.
Indications of fault
iPad Air 2 is able to connect to the internet, either through Wi-Fi or through 3G/4G when the first is not available. If your 3G/4G antenna, that is located inside the device, gets broken after a fall, you won’t be able to connect to the network, via 3G/4G.
In case of a damaged 3G/4G antenna,you will notice the following:
- Weak signal
- Inability to connect to the network, via 3G/4G
Without 3G/4G, you will have to find only wireless networks to connect to the internet. The permanent solution is to repair your iPad Air 2 3G/4G antenna.
Troubleshooting
A specialised technician will handle the repair of your device. To begin with, he will run a diagnostic test, to find your problem and then he will inform you if your 3G/4G antenna needs to be replaced. With your consent, he will proceed to repair your iPad Air 2 3G/4G antenna.
We wait for you in an ired lab
There are 5 ired labs in Attica,pick the one closest to you and bring us your device. The repair procedure will take place in our specialised workbenches, with every necessary tool and part to make the replacement. All possible safety measures are taken during this procedure.
Contact us directly via telephone or through our live support feature. An ired employee, will always be available to explain to you the repair process and answer any questions you may have.
